Innomaint Field Service Management (FSM) Software

Specifically designed to manage, dispatch, and monitor technicians performing services outside of the central facility (e.g., customer sites).

Key Features: Real-time Technician Geo-location Tracking, Optimized Dispatch and Job Scheduling, Mobile App for Field Techs (offline mode, multimedia ticket capture, e-signature), SLA tracking and Escalation, and Customer Service History access. It aims to improve First-Time Fix Rates (FTFR) and customer satisfaction.